Privacy Policy

Last Updated: 01/07/2025

At RepCheck, we are committed to protecting your privacy and handling your personal information responsibly and transparently. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Who we are?

Business Name: RepCheck
Business Structure: Partnership


Partners:

  • Misk Medical Pty Ltd (ABN 63 655 936 904)

  • Milon Mia (ABN 39 618 242 712)

Business Address:
RepCheck

35 Ambrosia Close
Epping, VIC 3760
Australia

Email: [email protected]
Phone: +61 474 512 325
Website: https://repcheck.com.au

For all service inquiries, billing questions, or legal notices, please contact us via email or phone during standard business hours (AEST).

2. What Information We Collect

We may collect the following types of personal information:

  • Name and contact details (e.g. email address, phone number, business name)

  • Payment information (e.g. card details, bank account, PayID)

  • Review links and Google Business Profile (GBP) details

  • Information you provide when filling out forms or communicating with us

  • Technical data such as IP address, browser type, and access logs

We do not collect sensitive information unless necessary and with your explicit consent.

3. How We Collect Your Information

We collect personal information through:

  • Online forms on our website (e.g. service inquiries, payment forms)

  • Phone calls, emails, or other direct communications

  • Social media and digital ads (e.g. Facebook lead forms)

  • Payment platforms when you authorise a deposit or transaction

We collect information directly from you wherever possible. We may also collect data from publicly available sources to verify business details.

4. How We Use Your Information

We use your personal information to:

  • Provide and manage our review removal services

  • Process payments and issue invoices

  • Communicate updates and respond to your inquiries

  • Improve our website, services, and client experience

  • Comply with legal obligations or assist in dispute resolution

We will never sell, rent, or trade your personal information.

5. Disclosure of Personal Information

We may disclose your personal information:

  • To Google or other platforms as part of the review removal process

  • To third-party service providers who assist in delivering our services (e.g. payment processors, secure hosting providers)

  • As required by law or to enforce our legal rights

All third parties we work with are bound by confidentiality and data protection obligations.

6. Data Storage and Security

We take reasonable steps to protect the personal information we hold from misuse, loss, unauthorised access, modification, or disclosure. We use secure servers, SSL encryption, and limited access systems.

Payment information is processed via secure third-party gateways. We do not store full credit card details on our servers.

7. Accessing and Updating Your Information

You may request access to the personal information we hold about you and request corrections if it is inaccurate, out-of-date, or incomplete. To do so, please email us at: [email protected]

8. Cookies and Website Analytics

Our website may use cookies to improve user experience, track website usage, and personalise content. You can choose to disable cookies through your browser settings, although this may affect functionality.

We may also use tools like Google Analytics to understand website traffic and user behavior. This data is anonymised and does not identify you personally.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any third-party sites you visit.

10. Complaints or Questions

If you have a question about how we handle your personal information or wish to make a privacy-related complaint, please contact:

Privacy Officer
Email: [email protected]
Phone: +61 474 512 325

We take all privacy concerns seriously and aim to resolve them promptly. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.


Copyright © 2025 RepCheck. All Rights Reserved.

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RepCheck is operated as a partnership between Misk Medical Pty Ltd (ABN 63 655 936 904) and Milon Mia (ABN 39 618 242 712).

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